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Terms and conditions of use


This Personal Data Processing/Protection Policy (hereinafter “Policy”) provides information on the collection, storage, processing and use of your personal data. The collection, use and disclosure of your information on our behalf is based on your consent or the provisions of General Data Protection Regulation 679/2016 (hereinafter “GDPR”). Furthermore, it presents to you how we safeguard your information and data, ensuring reliability and confidentiality.


Our Company

Our company is committed to and prioritizes the protection of your personal data. We fully understand the importance of your personal information and we make every effort to store and process with care the information you share with us.

This Privacy Statement describes the personal data that the company collects for you, how we use and protect your personal data, as well as the options you have regarding the way we use this data. The Company is responsible for processing the personal data of the users/visitors of our website.

We acknowledge that privacy is an ongoing responsibility and will therefore periodically update and modify this Statement. Please visit our https:// website from time to time to make sure you are aware of, and satisfied with, any changes. In case of doubt regarding this protection statement, you may contact us by e-mail at


What is Personal Information?

“Personal Data” means any information relating to an identified or identifiable natural person. The identifiable natural person is one whose identity can be established, directly or indirectly, in particular by reference to an identity card, such as name, identity number, location data, an online identity card or to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.


What is the Processing of Personal Data?

“Processing of Personal Data” is any operation or series of operations carried out with or without the use of automated means, in personal data or in sets of personal data, such as collection, registration, organization, structure, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, association or combination, restriction, erasure or destruction.


What personal information do we collect about you?

4.1. Full name. We collect the names (first name, last name) for the execution of the order from our store network or our website

4.2. Postal address. We collect the home address of our customers for delivery and completion purposes.

4.3. Email address. We collect the email address of our customers for order confirmation and promotions.

4.4. Other contact details. We collect other contact details, such as the phone number of our customers or our customer contact persons, to better and faster our services.

4.5. Pricing information. We collect the information of our customers necessary for the pricing of our services, such as VAT, DOE, etc.


How do we collect your personal information?

We collect your personal information:

When you express your interest in our services when you make purchases from our e-shop or from our stores, when we provide you with our services or when you visit our website.

We do not have your personal data available to anyone and we only share it with third parties that make it easier for you to provide our services.


How do we use (process) your personal data?

We use your personal information for the following purposes:

6.1. To execute your order.

6.2. For your pricing.

6.3. For promotional actions.


Legal basis for processing your personal data by our company

7.1. The processing of your personal data for the sale of our products and services is necessary for the overall management of your order by the company and its partners. This management includes the detection of online fraud and fraud related to modern means of payment, the prevention and management of payment incidents (non-payment) and the maintenance of the company's rights related to its commercial activity.

7.2. The processing of your personal data for the purposes of marketing and/or promotional actions/profiling is based solely on your consent.

7.3. In some cases the processing of your personal data is necessary for the purposes of our legitimate interests or for the purposes of our compliance with national and/or European legislation.


How long your personal data is kept

8.1. For the purpose of executing the order of our products, we will retain your personal data for a reasonable period of time after the completion of the order and for the fullest satisfaction of your requests in relation to the order.

8.2. For marketing/promotional purposes, we will retain your personal data throughout our transactional relationship, unless you in the meantime declare that you no longer wish to receive updates for these purposes.


Data Protection Guarantees We Receive

When you give us your personal data, we take all necessary measures to ensure that your personal data is kept safely. In order to protect your personal data, we take physical, technical and organizational measures to protect it. We update and control the security technology we use on an ongoing basis. We restrict access to your personal data to those only employees and to our network stores who need to know this data in order to provide you with the services. In addition, we educate employees on the importance of confidentiality and maintaining the privacy and security of your personal data.


When and how do we provide third parties with your personal data?

As part of our activities, we may use third-party providers who provide services on our behalf. Thus, we may need to share with them your personal data and only if we have first informed you and have received your explicit consent for this purpose. In any case, we share only your personal data that is necessary to provide the services we request and require them to protect your data and not use it for other purposes.